FREQUENTLY ASKED QUESTIONS
Q: Do Fineline Trailers offer standard trailers as well as custom builds?
Yes, we have a wide range of standard trailer designs know as our Southern Range. These trailers are offered as a set design so not alterations can be made. We also offer you a fully customised solution including a full range of accessories and design services. We work one-on-one with you to come up with a design to best suit your requirements and budget.
Q: Are Fineline Trailers made overseas or locally in Australia?
We are proudly Australian owned and Australian made. All of our products are manufactured from the ground up, right here in Richmond NSW to the latest National Code of Practice and all relevant State Guidelines.
We specialise in custom fabrication and pride ourselves in the quality of our designs and finishes. All of our trailers are 100% built from scratch (yes we manufacturer right here in western Sydney in the Hawkesbury location) which enables us to fully custom build and guarantee inhouse quality.
We back the quality of our workmanship with a 3 year warranty plus we have an Australian made licence so you can be assured we carry the 100% Australian Made mark demonstrating ‘Aussie authenticity’ which meet the criteria set out in the Australian Consumer Law. It's Australia's most trusted, recognised and widely used country of origin symbol for peace of mind
Q: What are Fineline’s qualifications, can I be confident you are qualified?
Our fully qualified staff have worked in the transport manufacturing industry for more than 15 years and are fully qualified in the Vehicle Body Building trade.
Our history and association with kart racing, speedway racing and riding bikes means we have the inside knowledge about what works best at the track as well as away from the track. We have put all of our trailer designs and trailer accessories to the test.
Fineline Trailers have been building all kinds of trailers for a long, long time. We've built trailers for motorbikes, pushbikes, model aircraft, speed cars, sprint cars, coffee shops, mobile pizza shops, plumbing equipment, kayaks, segways, go karts, race cars, camping, music equipment...the list goes on! Use our experience to provide you with the advice and options to build a trailer that is exactly what you want. Simply tell us what you need, and we will tell you how we can build it.
Here's The important stuff:
Fineline Fabrications Pty Ltd & Fineline Trailers ABN 97 618 738 659
Fineline Trailers is a registered business name BN98465972
Motor Dealer No. MD066250
Road Vehicle Type Approval TB VTA-060299
Road Vehicle Type Approval TC VTA-060305
Public Liability $20 million Miramar policy No. PLI11032871
Q: Do Fineline Trailers only make and sell trailers, can I also get my trailer serviced?
Absolutely, Fineline provide general servicing and full safety checks for your trailer, caravan or horse float. Bookings are essential.
Q: I just want to ask a quick pricing question to get a rough idea on price, is that ok?
No problem at all, just give us a call and our friendly customer service team can quickly give you a rough estimate for starting prices for custom builds over the phone. Or jump on our socials as there are a number of posts that can give you an indication with associated pictures based on approximate size of the trailer.
Q: What is the best way to get in contact with Fineline Trailers to get a quote?
Jump online to check out our website www.finelinefabrications.com.au and have a look at our brochures found under the Trailers tab to give you an idea of our range. Also under the Trailers tab, you can easily fill out our online quote form with all your details and we will get back to you to discuss your needs or custom build requirements. Ask a question on our social pages or simply give us a call on 1300 003 463. We are here to help!!
Q: I want to place an order, but how do I pay?
To confirm the order - this is classified as a holding deposit of 10% and your order is placed in our manufacturing queue. We will then contact you 10-12 weeks prior to manufacturing to finalise your order at which time a further 40% instalment is due for payment. Once services have been completed a final balance of payment will be due.
In addition, registration or freight charges will also be invoiced. Once payment is received, we will contact you ASAP to arrange the collection or delivery arrangements to finalise the order. Please refer to our full Terms & Conditions including Warranty found under the Trailers tab “Warranty & Terms”.
For trailer purchases you can also take advantage of equipment finance via our partner The Loans Suite visit www.theloanssuite.com.au/contact
Let them find the right loan solution for you. You can access a wide range of finance options (Personal loan, Home loan refinancing, Leasing, Hire purchase & Chattel mortgage) offering a number of flexible payment options to suit your needs.
Q: I need some technical information, where can I find out more?
On our website under the Services tab, simply scroll through our How to guides. Here you will also find some Technical requirements for VSB1 trailers on brakes, couplings springs suspension & Elecbrakes to download and have a read.
Q: What do I need to know about trailer weights?
Knowing the various weight criteria of your towing vehicle and trailer/caravan is important. You should still weigh your caravan to ensure you don’t go over these maximum capacities:
Tare Mass - is the total mass of the trailer/caravan with no load, unoccupied, and all standard equipment and any options fitted. Tare mass is measured with all fluid reservoirs, if fitted and required for transport, filled to nominal capacity for service. Non-transport fluid reservoirs such as water tanks and wastewater tanks fitted to trailers/caravans are measured empty. After-market optional add-ons (TV, mattresses, extra gas bottles, awnings etc.) aren’t included in the tare mass and are considered as a load, so must be included in your ATM measurement.
Aggregate Trailer Mass (ATM) - is the total mass of the trailer/caravan when carrying the maximum load recommended by the manufacturer. The ATM is measured with the trailer/caravan unhitched from your towing vehicle and resting on its jockey wheel. The maximum ATM of your trailer/caravan mustn’t be exceeded. Weigh your loaded trailer/caravan resting on its jockey wheel, including full water tank, gas tanks and everything you'd pack to go travelling to ensure the measured mass doesn't exceed your specified ATM capacity.
Gross Trailer Mass (GTM) - is the maximum mass recommended of your fully loaded trailer/caravan when it is hitched to your tow vehicle. The GTM of the trailer/caravan is transmitted to the ground by only the caravan tyres and excludes the mass distributed to the towing vehicle through the coupling. The GTM of your trailer/caravan mustn’t be exceeded. Weigh your loaded trailer/caravan when it is attached to your towing vehicle to ensure your measured mass doesn't exceed your specified GTM capacity.
Q: What AMP electrical circuits are used on your products? Can I plug in any appliance?
Unlike a house, Australian caravans and trailers have a single 240V electrical circuit. You may have noticed that your caravan has just one 16A residual current device (RCD). Therefore, in order to run more than a few appliances at once – depending on their current draw – a 15A circuit is necessary.
Every electrical appliance draws current, measured in amperage, from about 5A for a typical microwave to 9A for a typical toaster. For example, a caravan air-conditioner might draw 7A, which leaves 8A for other appliances.
At any one time, the electrical circuit of a caravan might be running a battery charger, a fridge, charging a computer, and perhaps running an air-conditioner. If all of that current was running through a single 10A circuit, it would constantly trip to prevent an overload and potential fire. It is possible to plug a caravan into a domestic 10A supply. However, rigging up your own extension lead, by chopping off the 10A plug and replacing it with a 15A plug so that it fits the van is a recipe for disaster. And illegal in Australia.
The safe and legal way to plug a van into a 10A power source is to use a power adaptor, a device that contains an RCD to prevent an electrical overload. When plugged in, the adaptor will provide 10A to the van. If current exceeds 10A/2400W, the unit will cut the current off.
Q: Now my trailer is ready, where do I pick up my new trailer? Can I get it delivered?
We will contact you to inform of your estimated collection day. Closer to the completion date we get in contact and discuss the specifics and book your collection or arrange your freight.
Yes we ship interstate and overseas. Basically if we can fit it into a container, we can ship it!! We will let you know all the pricing based on your location.
Q: What will happen on collection day?
The big day for collecting your new Fineline manufactured item has arrived! One of our experienced staff will run through all the features with you and answer any questions you may have. Once connected and ready to tow, before you leave all indicator lights will be checked are working before you go out on the road.
We will provide you with information on:
- Number plate details
- Electric brakes