Our store provides free standard shipping for most items within Australia. Please check the item listing to confirm if the item is eligible for free shipping.
We deliver products using Australia Post and courier services (the courier service used will depend on your location and the item.)
Remote locations or over sized items may incur an additional shipping cost.
Some bulky items may require a shipping quotation. If you would like a quote for shipping prior to placing an order please contact us.
Orders are usually dispatched from our warehouse within 2-7 business days. Shipping times are estimated at between 2-10 business days depending on your location and the delivery service. If there is any delay with the shipping of your order you will be notified as soon as we are made aware.
If your item is a special order or back order item, we will be in touch to advise the dispatch and shipping time.
Please note that Express Shipping is a postage option and is not an express processing fee. Your order will still require the same processing & dispatch time.
Items that are over 1000mm in length or over 10kg in weight do not have Australia Post express shipping option available so if you select express shipping, these will be sent the quickest courier option available to us.
Items that are longer then 1000mm in length are not eligible for shipping to an Australia Post PO Box so a courier will be used. A site delivery address must be supplied for delivery of these items.
Please note that all parcels are sent with non-receipted delivery and an 'authority to leave' so please ensure the delivery address has a safe location for your parcel to be left if you cannot be available to accept delivery.
If you would like to collect your order or arrange your own shipping, please select pick up option at check out or contact us.
If you have a question about our shipping rates and policy please email firstname.lastname@example.org.